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1、Content theories of motivation : What are the things that motivate people?
a）Maslow' s hierarchy of needs
b）Herzberg, s two factors theory
Motivator factors' :he need to avoid unpleasantness is satisfied through hygiene factors. If inadequate, hygiene factors cause dissatisfaction with work.
Including:Responsibility;Challenging work;A sense of achievement Hygiene or maintenance factors' : The need for personal growth is satisfied by motivator factors create job satisfaction and are effective in motivating an individual.
Including:Salary：Management style;Working condition.
2、Process theories of motivation : How can people be motivated?
a）Vroom' s expectancy theory :
motivation Force (F) is the product of Valence (V) and Expectation (E):F = VxE
Process theories of motivation : How can people be motivated?
F = the motivation force or strength to behave in a particular manner
V = valence: the strength of his preference for a certain outcome
E = expectancy: the individual' s expectation of the results from his behaviour
b）Management style
Theory X (workers have to be coerced)
Theory Y (workers want to be empowered)
c）Intrinsic and extrinsic rewards
Rewards may be extrinsic (external to the work and individual)
Intrinsic (arising from performance of the work itself)
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